You are using an outdated browser. For a faster, safer browsing experience, upgrade for free today.

Delivery

Hello and welcome to the Shipping and Delivery Information page! Here you can get acquainted with useful information on terms and conditions of our goods delivery.

You can purchase your items online and pick them up at our street store, or ship them directly to your doorstep. Shipping is free on some orders. We use the best carriers in the business to make sure your order gets to you on time. From the Secure Checkout page you'll see your item description, price and delivery timing. Where available, you can also choose a faster delivery method for each item on your order, for an additional fee. Delivery times vary according to your selected delivery address, availability of your items and the time of day you place your order.

Cost

Service Locations Delivery Schedule Cost per Shipment
UPC  (Order value $190 or less) All of USA 1-7 days
Monday - Saturday
$2.95-$18.95
DHL  (Order value $190 or less)
All of USA
1-7 days
Monday - Saturday
$2.95-$18.95

We’ll deliver to most countries and we have a dedicated team of international staff ready to help you with your order. Most international orders arrive very quickly.

The courier costs to some remote places can be high, and in some cases we may have to make a charge. We’ll contact you straight away if we think there could be a problem with the delivery. Some international deliveries are subject to duties and taxes.

We cannot be liable for any customs charges incurred once the parcel reaches your country. Any customs charges must be paid by the recipient of the parcel. LUX STORE has no control over these charges as customs policies change frequently. If you have any customs related questions you are advised to contact your local customs office.

A signature will always be requested upon receipt, however if you are not in when the driver arrives they will attempt to leave it in a safe place (i.e. protected from the elements and hidden from sight). If a safe place cannot be located, a card will be left with instructions on how to arrange a redelivery/collection of your order.